With IES’s Agent Update, re-use exisintg data already entered by overseas agents. As an alternative to IES AMS and AMS to Operations, Agent Update allows easy leveraging of  agents' purchase order and shipment data.

Agents input purchase order and shipment-related data on a user-friendly web-based application. Agents and staff alike will prefer communicating shipments online with the streamlined interface and pre-populated data-driven menus.

Manage importing your agents' files as you would EDI transmissions. Easily control the import of each shipment file and verify all the data. From the Message Center screen, view the details of your agents' files for import, confirm correct codes or create new codes. Search an existing IES database for the correct match or create new IES client database records on the fly. Use the mapping tool to identify any incomplete data to existing operations field data, assign the division and business line codes and confirm the data for instant import as a House Bill or Direct. Simply view the imported file, add the billing charges and create documentation.

IES Agent Update is fully integrated with the IES Web_Tracking to streamline customer service by offering customers online access to the purchase order line item details. Process documentation days earlier and improve your cash flow by issuing invoices sooner. Keep better track of volume using through the time- stamped import log. Significantly improve communication and reduce effort on both sides of the supply chain.

Key Benefits:

• Improve communication with overseas agents and customer service

• Re-use existing data already entered by overseas agents

• Process documentation days earlier

• Specify user-based permissions

• Track shipment volume

• Extend value with the addition of IES Web Tracking to offer customers online visibility to purchase order line item detail

 

Click here for information on IES's related
Web Tracking Software Modules.